Balance 2015 ENG

14 / Build green When it comes to planning, modern- izing and constructing Company build- ings as well, the Lufthansa Group places great emphasis on the careful use of natural resources. For example, Lufthansa Technik is planning to exceed the requirements of Germany’s Energy Saving Ordinance by 30 percent when constructing its new wheel and brake workshop in Frankfurt. 15 / Expand environmental management The department Group Environmental Issues coordinates all Group-wide goals, strategies and measures in the area of environmental care. In the years ahead, the Company is planning to expand its environmental manage- ment at all levels and to have it evalua- ted by external experts (see page 38). 07 / Implement emissions trading on a global scale The Lufthansa Group advocates a globally-valid, market-based and com- petition-neutral system for climate pro- tection charges and actively supports this goal through its participation in international bodies (see page 46). 11 / Improve aircraft In order to reduce the noise emitted by current aircraft, sources of noise need to be researched in greater depth. Along with research partners, the Lufthansa Group’s experts analyze these noise- generating mechanisms on a contin- uous basis and use their findings to develop noise-reducing solutions, such as the vortex generators for the A320 family (see page 54). 10 / Reduce aircraft noise For many years, the Lufthansa Group has been committed to active noise protection. It invests in ever-quieter air- craft, retrofits its existing fleet and intro- duces noise-reducing flight procedures. This commitment has produced lower burdens on the communities surrounding the main hubs (see page 54). 09 / Develop further incentive systems The Lufthansa Group supports ecologi- cally oriented incentive systems de- signed to be revenue-neutral, such as emissions-based airport fees. This scheme eases the financial strain on innovative airlines with low-emission aircraft while placing higher charges on fuel-intensive aircraft. The airports in Frankfurt, Munich, Stuttgart, Dusseldorf, Cologne, Hamburg and Hannover have already introduced such fees in relation to emissions of nitrogen oxides. 13 / Develop comprehensive mobility concepts The Lufthansa Group supports – wherev- er ecologically and economically sen- sible – measures that interconnect opti- mally different modes of transport. One successful example is AIRail project, the optimum combination of train and plane, which has also existed in Austria since December 2014. In addition, Lufthansa has also expanded its airport bus offers. 12 / Optimize flight procedures The Lufthansa Group advances the development of low-noise flight proce- dures. In this context, it is important that these new procedures take into account the aspects of safety, capaci- ties and economic viability. Therefore, all system partners – airports, air traffic controllers and airlines – must pull together (see page 45). 08 / Continue to offer CO2 compensation Lufthansa, Swiss and Austrian Airlines offer their customers the option to compensate the CO2 emissions un- avoidably generated by their flights with a voluntary donation. These funds directly benefit climate protection proj- ects (see page 68).

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