DLH_Balance_2016_ENG

Covers of the environmental reports and declarations published by Lufthansa CityLine, the LSG Group and Austrian Airlines. These publications are available on the respective Web sites of those companies. Raising employee awareness In its internal communications, the Lufthansa Group places great emphasis on making its employees increasingly more aware of the need for sustainable behavior. The Group also offers training, workshops, Web-based trainings and continuing education options. Environmental management systems The Group companies continuously expand their environmental management systems. Here is an overview of the current situation: In Germany, has been certi ed since 1999 in accordance with the international environmental standard ISO 14001. Beyond this, all worldwide locations of this provider of technical aviation services will receive corresponding certi cates by the end of 2017. The company is an “Envi- ronmental Partner” of the City of Hamburg and furthermore set itself the goal to reduce its CO2 emissions by 30 percent between 2012 and 2018. Today, with the measures it has planned for 2016 included, more than 50 percent of this target have already been reached. In 2015, Lufthansa Cargo was certi ed worldwide for the rst time according to the environmental standard ISO 14001. The Lufthansa Group’s freight specialist has been validated accordingly at all its German locations since 2010. In addition to the annual internal and external audits, Lufthansa Cargo has its entire system of corporate environmental care checked every three years by external auditors for the purpose of recerti cation. Lufthansa CityLine has been validated since 1999 according to the European environmental regulations EMAS and ISO 14001, and in 2015 it received the respec- tive recerti cations for the sixth time in a row. The airline is thus a worldwide trail- blazer in the area of sustainability and demonstrates impressively that economi- cally pro table business operations and environmentally conscious principles are not contradictory. This is due to the fact that the consistent pursuit of goals such as lowering resource consumption often leads to direct cost savings. Another important pillar is the exchange of ideas with other companies. Therefore, Lufthansa CityLine is a member in the “Environmental Pact Bavaria”, an initiative of the Bavarian state government to promote environmental awareness in business. This context also provided the contact with the Association of European Sustainability and Eco-Manage- ment (VNU), which provides an exclusive network through EMAS Clubs Europe as well as effective discussion and communi- cations options for EMAS-certi ed organi- zations. This approach illustrates that the company’s ecological commitment has been anchored in its corporate philosophy for a long time. Currently, Lufthansa CityLine and Lufthansa are about to take a further step in the direction of a sustainable future: In the months ahead they will be implementing an environmental management system at Lufthansa’s Munich hub as well – with the future goal of rolling this new system out Lufthansa-wide. Both airlines bene t from this bundling of environmental organization. Austrian Airlines is in the process of estab- lishing an environmental and energy management system to be certi ed in accordance with ISO 14001 or EMAS. The implementation is expected to be complet- ed by 2018. The airline provides informa- tion about its activities in the area of climate and environmental responsibility in its environmental report, most recently pub- lished in 2015, and on its home page. The LSG Group operates an in-house environmental management system that comprises the core elements of ISO 14001. All locations worldwide that are fully-owned by the LSG Group participate in this system. The locations in Rome, Lisbon and Helsinki are certi ed in accordance with ISO 14001. Beyond its interactive environmental report “Thinking Green” the company communi- cates actively via its dedicated environmen- tal blog. Five environmental audits with external auditors are planned for 2016. LZ-Catering is preparing the introduction of an environmental management system. The company is an “Environmental Partner” of the City of Hamburg and has offered at least one daily CO2-friendly main course in a large number of its company restaurants since July 2014. In a step to reduce waste quantities, LZ-Catering is planning a test run from mid-2016 with multiple-use coffee mugs, which are set to replace the cardboard cups with a plastic lid it cur- rently uses. 40 // Climate and Environmental Responsibility

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