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Lufthansa Group Balance 2014 EN - At a glance

Business performance data1 2013 2012 Change Revenue million € 30,028 30,135 –0.4% of which traffic revenue million € 24,565 24,793 –0.9% Operating result million € 697 839 –16.9% Profit/loss from operating activities million € 849 1,622 –47.7% Net profit/loss for the period million € 313 1,228 –74.5% Total assets million € 29,084 28,559 +1.8% Cash flow from operating activities million € 3,290 2,842 +15.8% Capital expenditure million € 2,499 2,359 +5.9% Equity ratio percent 21.0 16.9 +4.1PP Personnel data 2013 2012 Change Number of employees (on December 31, respectively) 118,214 116,957 +1.1% of these, in Germany 66,795 67,620 –1.2% of these, outside Germany 51,419 49,337 +4.2% Staff costs million € 7,350 6,741 +9.0% Revenue/employee thousand € 256 257 –0.4% Staff costs/revenue percent 24.5 22.4 +2.1PP Average age years 41.9 41.3 +0.6 years Part-time ratio, absolute percent 28.1 27.9 +0.2PP Part-time ratio, men percent 14.1 13.7 +0.4PP Part-time ratio, women percent 45.6 45.3 +0.3PP Share of women in management (Germany) percent 16.7 15.5 +1.2PP Share of women in management (worldwide) percent 14.5 13.6 +0.9PP Environmental data2, 3 2013 2012 Change Resource consumption Fuel consumption4 tonnes 8,764,774 8,878,926 –1.3% Fuel consumption, specific, passenger transportation l/100pkm 3.91 4.06 –3.8% Fuel consumption, specific, freight transport g/tkm 223 230 –3.0% Emissions Carbon dioxide emissions tonnes 27,609,039 27,968,627 –1.3% Carbon dioxide emissions, specific, passenger transportation kg/100pkm 9.84 10.24 –3.8% Nitrogen oxide emissions tonnes 131,091 132,6515 –1.2% Nitrogen oxide emissions, specific, passenger transportation g/100pkm 46.7 48.45 –3.5% Carbon monoxide emissions tonnes 18,976 19,5125 –2.8% Carbon monoxide emissions, specific, passenger transportation g/100pkm 7.4 7.8 –5.5% Unburned hydrocarbons tonnes 1,990.8 2,098.05 –5.1% Unburned hydrocarbons, specific, passenger transportation g/100pkm 0.7 0.8 –7.3% Transport performance data 2013 Balance2,3 ±2012 Annual Report8 ±2012 Flights6 968,428 –3.5% 1,028,260 –3.7% Passengers carried7 102,693,589 +1.7% 104,587,418 +1.0% Freight and mail carried tonnes 1,962,764 –0.5% 1,965,330 –0.9% Seat kilometers offered, SKO million pkm 259,593 +1.2% 262,682 +1.0% Freight tonne kilometers offered, FTKO million tkm 14,564 +0.7% 14,893 +1.0% Tonne kilometers offered, TKO million tkm 40,212 +1.0% 41,218 +0.7% Passenger kilometers transported, PKT7 million pkm 213,475 +2.8% 209,649 +2.3% Freight tonne kilometers transported (incl. third-party performance), FTKT million tkm 9,395 +1.4% 10,285 +0.4% Tonne kilometers transported, TKT million tkm 30,817 +2.3% 30,879 +1.5% At a glance // 02

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