Ú Demonstrating respon- sibility with an extensive fleet modernization In 2013 the Lufthansa Group more than doubly fulfilled the airline industry’s annual target of increasing fuel efficiency in flight operations by 1.5%. For the first time in the Group’s history, the Group fleet’s specific fuel consumption (measured in liters of kerosene per passenger per 100 kilometers) fell to less than four liters. For the second year in a row, we were able also to reduce kerosene consumption in absolute terms. We are flying more economi- cally while at the same time reducing our impact on the environment. Detailed informa- tion on the subject of fuel efficiency may be found in the chapter “Climate and Environ- mental Responsibility” beginning on page 44. The Lufthansa Group is currently implement- ing the largest fleet modernization program in the company’s history. There are now 261 aircraft on order for delivery by the end of 2025, representing an investment volume of EUR 32 billion at list prices (as of Decem- ber 31, 2013). The Lufthansa Group invested EUR 2.5 billion during the reporting period. Of that, EUR 2.1 billion was invested in modern- izing and maintaining the fleet. The Lufthansa Group also maintains a focus on active noise protection efforts. We are continually working to further reduce the noise burden on resi- dents of the areas surrounding our major airport hubs. This year’s focus topic, “More quietly into the future”, offers an overview of these efforts beginning on page 08. Ú Awards for commitment to sustainability Outside experts and agencies regularly evalu- ate the Lufthansa Group’s commitment to responsible action. In 2013 the Group was once again included in the FTSE4Good and Ethibel Excellence Investment Register sus- tainability indices and in two indices compiled by the well-known ECPI rating agency, which specializes in sustainability. making an important contribution towards economic and ecological sustainability. In addition, the E-PORT AN electro-mobility initiative at Frankfurt Airport, a joint initiative of the Lufthansa Group, Fraport AG, the State of Hesse, and the Rhine-Main Model Electro- Mobility Region, won the prestigious Green- Tec Award in May 2014 in the aviation cat- egory. This prize is regarded as the most important of all European environmental and business management-related awards. The joint initiative had already received the rating Leuchtturm Elektromobilität (“Electro-Mobility Beacon”) from the German federal govern- ment in 2013. A list of selected prizes and awards can be found on page 129. Ú Organizationally embedded corporate responsibility The Corporate Responsibility Council (CRC) is responsible for coordinating and further devel- oping all activities and initiatives within the Lufthansa Group related to issues of sustain- ability. This interdisciplinary and interdepart- mental body at the upper management level is managed by the head of Group Strategy. The CRC’s members also include the heads of Political Issues, Environmental Issues, Human Resources, Legal Affairs, Communi- The FTSE4Good index was introduced in 2001 by FTSE, a wholly owned subsidiary of the London Stock Exchange. It lists only those companies that meet the internationally accepted standards of corporate responsibility in the following dimensions: environmental management, climate change, human and labor rights along the supply chain, corporate governance, and anti-corruption efforts. Through its participation in the Carbon Dis- closure Project (CDP), the Lufthansa Group scored yet another improvement in its assessment as compared to the previous year. The goal of this independent investor initiative, which is global in its scope, is to induce companies to disclose not only their CO2 emissions, but also their strategies to further reduce them. During the reporting year the Lufthansa Group once again received numerous awards and prizes. In the category of corporate responsi- bility, for example, we were awarded the Airline Business Technology Award by Airline Business magazine. The jury commended in particular the technical capabilities and inno- vativeness of Lufthansa Technik, which is [Ú 02] 02 The E-PORT AN elec- tro-mobility initiative, in which the Lufthansa Group is a participant, received the rating Leuchtturm Elektro- mobilität (“Electro- Mobility Beacon”) from the German federal government. 26 // Sustainable Business Practice